Shipping Policy

At Made It One, every product is made especially for you.

Most of our products are made-to-order or personalized. After your order is confirmed, our production team begins preparing, printing, and carefully inspecting each item before it is shipped.

Because your order is produced individually rather than taken from pre-made inventory, please allow time for both production and shipping.

1. Estimated Delivery Time

The estimated delivery time consists of:

• Production time: The time required to create, print, inspect, and package your order.

• Shipping time: The time from when your package is handed over to the carrier until it is delivered to your address.

Estimated Time by Product Category

Product category	Production time	Shipping time
Apparel, including T-shirts, 3D shirts, pajamas, and sweatpants	3–7 business days	7–15 business days
Accessories, including socks, keychains, tumblers, mugs, and ornaments	2–5 business days	3–10 business days
Home décor, including blankets, pillows, canvas prints, wood signs, doormats, and yard signs	3–7 business days	7–15 business days
Outdoor and seasonal products, including flags, beach shorts, Hawaiian shirts, car mats, and banners	5–7 business days	10–15 business days

These time frames are estimates and primarily apply to orders shipped within the United States using standard shipping.

International orders generally arrive within 2–3 weeks after production, depending on the destination, local delivery service, and customs clearance.

2. Peak Season and Holiday Delays

Production and delivery may take longer during high-volume periods, including:

• Major holidays

• Promotional campaigns

• Black Friday and Cyber Monday

• Christmas and New Year

• Severe weather or unexpected carrier disruptions

We recommend placing time-sensitive orders as early as possible. Estimated delivery dates are not guaranteed and may be affected by circumstances outside our control.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 5–7 business days for the tracking status to appear or update in the carrier’s system. Tracking information may not update immediately while the package is moving between distribution centers.

A temporary lack of tracking updates does not necessarily mean that your package has stopped moving.

Should your order remain delayed beyond the estimated delivery window, please contact our support team for assistance.

4. Multiple Packages

Orders containing multiple products may be produced at different facilities or completed at different times.

As a result, your order may arrive in separate packages. Each available package will be shipped as soon as it is ready, at no additional shipping cost to you.

You may receive more than one shipping confirmation or tracking number for the same order.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully verify the following information before submitting your order:

• Recipient’s full name

• Street address and apartment or unit number

• City, state, and ZIP or postal code

• Country

• Contact telephone number

Made It One is not responsible for packages that are lost, delayed, returned, or delivered incorrectly because of an incomplete or incorrect address provided by the customer.

Once an order has entered production or been shipped, we may be unable to change the delivery address.

When a customer contacts the carrier directly to redirect or forward a package, Made It One cannot guarantee successful delivery and is not responsible for any resulting loss, delay, or damage.

6. Undeliverable or Returned Packages

A package may be returned to the sender for reasons including:

• An incorrect or incomplete address

• An unavailable recipient

• An unclaimed package

• Refusal of delivery

• Failure to pay applicable customs charges

When a package is returned, please contact our support team. Additional shipping fees may apply if the customer requests reshipment.

Original shipping charges are non-refundable when a delivery failure is caused by incorrect customer information, refusal of delivery, or failure to collect the package.

7. Customs, Duties, and Import Taxes

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

These charges:

• Are determined by local customs authorities

• Are not included in the product or shipping price unless otherwise stated

• Are the responsibility of the recipient

• Are outside the control of Made It One

Customs clearance may also extend the estimated delivery time.

We are unable to declare an order as a gift or provide an inaccurate customs value.

8. Delayed Packages

Carrier delays may occur because of weather conditions, transportation disruptions, customs inspections, high shipping volume, or local delivery issues.

If tracking shows that your package is still in transit, please allow additional time for the carrier to complete delivery.

Contact us when:

• The estimated delivery window has passed

• Tracking has not updated for an extended period

• The carrier reports that the package may be lost

• You need help understanding the tracking status

We will review the shipment information and assist you with the next available steps.

9. Packages Marked as Delivered

When tracking shows that a package has been delivered but you cannot locate it, please:

1. Check around your property, mailbox, front desk, or designated delivery area.

2. Ask household members, neighbors, reception staff, or building management.

3. Confirm that the shipping address on your order is correct.

4. Contact the carrier for delivery details or proof of delivery.

5. Allow up to 48 hours, as some carriers may mark packages as delivered before the final handoff.

If the package is still missing after completing these steps, contact our support team with your order number and tracking information.

10. Damaged Packages or Missing Items

Please inspect your order as soon as it arrives.

When an item arrives damaged, defective, or incomplete, contact us promptly and provide:

• Your order number

• A description of the issue

• Clear photos of the affected item

• Photos of the packaging and shipping label

• An unboxing video, when available

Please do not discard the product or original packaging until our support team has reviewed your request.

Damaged or incorrect items will be handled in accordance with our Refund Policy.

11. Heavy or Oversized Products

Some large, heavy, or oversized products may require additional production or shipping time.

Delivery times may also vary depending on the product type, destination, carrier availability, and local delivery conditions.

Any special shipping information shown on the relevant product page will take priority over the general estimates stated in this policy.

12. Contact Us

For questions about shipping, tracking, or delivery, please contact:

Made It One Support Team

Email: support@madeitone.com
Address: 1500 N Grant St, Ste R, Denver, Colorado 80203, United States

Please include your order number in your message so that our team can assist you more efficiently.